PLEASE FORWARD THIS NOTICE TO COMMANDING OFFICER OF YOUR HUMAN RESOURCES UNIT OR PERSONNEL UNIT

BENCHMARK PROFESSIONAL SEMINARS, INC.
Wilmington, Delaware
(302) 654-9091 (Voice) * (302) 225-4165 (Fax) * haberbenchmark@aol.com (Email) * www.le-seminars.com (Website)

A ONE-DAY SEMINAR FOR SECRETARIES AND OTHER PERSONNEL WHO WORK IN OFFICE SETTINGS AND DESIGNED TO INCREASE THEIR JOB EFFICIENCY AND RELATIONSHIPS WITH SUPERVISIORS, CO-WORKERS, AND THE PUBLIC. SEMINAR SCHEDULED FOR PRESENTATION ON APRIL 12, 2012, AT THE LANCASTER POLICE 15TH STREET PUBLIC SAFETY TRAINING CENTER IN LANCASTER, SOUTH CAROLINA…..

ENHANCING SECRETARY, ADMINISTRATIVE ASSISTANT, AND OFFICE STAFF SUPPORT JOB SKILL
April 12, 2012
This one-day seminar is designed for secretaries, administrative assistants, and staff personnel who work within such governmental units as finance, public safety, code enforcement, procurement, building and zoning, and other job related positions. The program will consider the many and varied roles and responsibilities of the secretary and/or administrative assistant along with the important position they serve to help the organization achieve its goals and objectives. During the program, participants will learn: (1) their role within the organization and exactly where they fit into the overall picture; (2) importance of knowing from the beginning what the chief/director expects; (3) recognizing the significance of knowing the community and the power structure within it; (4) how to deal with angry citizens and easing tempers and tensions; (5) some of the internal forces that create pressure and tension within the organization; (6) when to or not to speak for the chief / director;; (7) ways to improve your verbal communication skills...certain words that can either arouse or calm; (8) how to deal with ethical dilemmas; (9) some liability issues; (10) ways of handling matters of confidentiality; and (11) some basics of conflict resolution. INSTRUCTOR: Jimmy Lamb, Law Enforcement Training Consultant, Spartanburg, South Carolina

DATE/LOCATION/TIME
Program will be conducted April 12, 2012, at the Lancaster Police 15th Street Public Safety Training Center, 916 15th Street,
Training Room A, Lancaster, South Carolina. Class will be in session 8:30 a.m. to 4:00 p.m. each program day.

FEE: $195 per person.

TEAM DISCOUNT RATE
(A) Enroll two agency personnel at the standard $195 per person fee and the third person is enrolled at half-price ($97.50)
(B) Enroll three agency personnel at the standard $195 per person fee and the fourth person is enrolled free of cost

REGISTRATION / CANCELLATION POLICY
Complete the attached registration form and return it with your check or purchase order no later than March 29, 2012. Or, fax the registration form along with your purchase order or purchase order number to (302) 225-4165. If you register by fax, be sure to call (302) 654-9091 to confirm that we received your registration. Prior to registering, please link to www.le-seminars.com/00001.htm for complete details on cancellation procedure. MasterCard and VISA accepted for payment. Call Jacob Haber at (302) 654-9091 to register by telephone using credit card.

OVERNIGHT ACCOMMODATIONS: If you require overnight lodging, you might want to contact the Jamison Inn, 114 Commerce Boulevard, Lancaster, South Carolina. When you call, be sure to advise the clerk that you will be attending the Enhancing Secretary/Administration Assistant Job Skill seminar to be conducted at the Lancaster Police 15th Street Public Safety Training Center on April 12, 2012. Telephone: 803-283-1188. Rate: $60 per evening, plus tax (single or double).

ADDITIONAL INFORMATION / ON-SITE SEMINARS: For more information about this program, contact Jacob Haber at (302) 654-9091. If you are interested in having an on-site program conducted at your site, call Mr. Haber at the aforementioned telephone number and request a free information packet.

FREE EMAIL NOTIFICATION OF SEMINARS OFFERED IN SOUTH CAROLINA AND SURROUNDING STATES: We invite you to subscribe to our email list to receive on almost a daily basis notification of all seminars we offer in South Carolina and neighboring States. Send a note to haberbenchmark@aol.com and request to be placed on our seminar notification list. Include your (1) name; (2) email address; (3) department; and (4) State.

If you received this email notice in error or prefer no longer to be emailed announcements of forthcoming law enforcement seminars, call toll-free, 1-866-202-4350 and your email address will be immediately deleted from our file.

------------------------------------REGISTRATION FORM-------------------------
Return to:
Benchmark Professional Seminars, Inc.
P.O. Box 7086
Wilmington, Delaware 19803-7086

I (we) desire to enroll in the seminar, "Enhancing Secretary/Administrative Assistant Job Skill" to be conducted April 12, 2012, at the Lancaster Police 15th Street Public Safety Training Center, in Lancaster, South Carolina.

Enclosed is a personal check, agency check, or agency purchase order in the amount $195 per person or according to the team discount. Make checks and purchase orders payable to Benchmark Professional Seminars, Inc.

You may register by MasterCard or Visa by calling Jacob Haber at (302) 654-9091.

Name___________________________________________________
Name___________________________________________________
Name___________________________________________________
Name___________________________________________________
Agency_________________________________________________
Agency Address_________________________________________
City, State, Zip___________________________________________
Daytime Telephone No.____________________________________
Fax No. ________________________________________________

Duplicate this form as necessary and return it to the address above or fax to (302) 225-4165. Submit form no later than March 29, 2012. If you fax your registration form, be sure to call (302) 654-9091 to confirm that we received it