PLEASE FORWARD THIS NOTICE TO COMMANDING OFFICER OF YOUR HUMAN RESOURCES UNIT OR PERSONNEL UNIT

BENCHMARK PROFESSIONAL SEMINARS, INC.
Wilmington, Delaware
(302) 654-9091 (Voice) * (302) 225-4165 (Fax) * haberbenchmark@aol.com (Email) * www.le-seminars.com (Website)

A ONE-DAY SEMINAR FOR SECRETARIES AND OTHER PERSONNEL WHO WORK IN OFFICE SETTINGS AND DESIGNED TO INCREASE THEIR JOB EFFICIENCY AND RELATIONSHIPS WITH SUPERVISIORS, CO-WORKERS, AND THE PUBLIC. SEMINAR SCHEDULED FOR PRESENTATION ON APRIL 26, 2012, AT THE ESSEX COUNTY COLLEGE POLICE ACADEMY IN CEDAR GROVE, NEW JERSEY…..

ENHANCING SECRETARY, ADMINISTRATIVE ASSISTANT, AND OFFICE STAFF SUPPORT JOB SKILL
April 26, 2012
This one-day seminar is designed for secretaries, administrative assistants, and staff personnel who work within such governmental units as finance, public safety, code enforcement, procurement, building and zoning, and other job related positions. The program will consider the many and varied roles and responsibilities of the secretary and/or administrative assistant along with the important position they serve to help the organization achieve its goals and objectives. During the program, participants will learn: (1) their role within the organization and exactly where they fit into the overall picture; (2) importance of knowing from the beginning what the chief/director expects; (3) recognizing the significance of knowing the community and the power structure within it; (4) how to deal with angry citizens and easing tempers and tensions; (5) some of the internal forces that create pressure and tension within the organization; (6) when to or not to speak for the chief / director;; (7) ways to improve your verbal communication skills...certain words that can either arouse or calm; (8) how to deal with ethical dilemmas; (9) some liability issues; (10) ways of handling matters of confidentiality; and (11) some basics of conflict resolution. INSTRUCTOR: Dr. Joseph Linskey, Law Enforcement Training Consultant, Hackettstown, New Jersey

DATE/LOCATION/TIME
Seminar will be conducted April 26, 2012, at the Essex County College Police Academy, 250 Grove Avenue, Cedar Grove, New Jersey. Class will be in session 8:30 a.m. to 4:00 p.m. daily

FEE
$195 per person.

TEAM DISCOUNT RATE
Enroll two agency personnel at the standard $195 per person fee and the third individual is half-price ($97.50)
Enroll three agency personnel at the standard $195 per person fee and the fourth individual is free

REGISTRATION / CANCELLATION POLICY
Complete the attached registration form and return it with your check or purchase order no later than April 20, 2012. Or, fax the registration form along with your purchase order or purchase order number to (302) 225-4165. If you register by fax, be sure to call (302) 654-9091 to confirm that we received your registration. Prior to registering, please link to www.le-seminars.com/00001.htm for complete details on cancellation procedure. MasterCard and VISA accepted for payment. Call Jacob Haber at (302) 654-9091 to register by telephone using credit card.

OVERNIGHT ACCOMMODATIONS
Contact the Ramada Inn, 334 Route 46 East, Wayne, New Jersey. Telephone: (973) 256-7000. When you call, request the Government Rate which is approximately $140 single or double plus tax. Rate is subject to change without notice. Since the number of Government Rate rooms is limited, it is suggested that you do not delay in making your overnight reservations.

ADDITIONAL INFORMATION / ON-SITE SEMINARS
For more information about the program, contact Jacob Haber at (302) 654-9091. If you are interested in having this or any other law enforcement seminar conducted at your site for your departmental personnel and/or representatives of other agencies in the area, call Mr. Haber at the aforementioned telephone number and request a free information packet.

FREE EMAIL NOTIFICATION OF SEMINARS OFFERED IN NEW JERSEY AND NEIGHBORING STATES
We invite you to subscribe to our email list to receive on almost a daily basis notification of all seminars we offer in your specific region of the country. Send a note to haberbenchmark@aol.com and request to be placed on our seminar notification list. Clearly indicate your (1) name; (2) email address; (3) department; and (4) State.

If you received this email in error or prefer no longer to be emailed notice of future law enforcement seminars, call toll-free, 1-866-202-4350 and your email address will be immediately deleted from our file.

---------------------------------------------REGISTRATION FORM----------------------------------------------
Return to:
Benchmark Professional Seminars, Inc.
P.O. Box 7086
Wilmington, Delaware 19803-7086

I (we) desire to enroll in the seminar, "Enhancing Secretary/Administrative Assistant Job Skill" to be conducted April 26, 2012 at the Essex County College Police Academy in Cedar Grove, New Jersey.

Enclosed is a personal check, agency check, or agency purchase order in the amount of $195 per person. Make checks and purchase orders payable to Benchmark Professional Seminars, Inc.

MasterCard and Visa accepted for registration. To register using a credit card, call Jacob Haber directly at (302) 654-9091.

Name_______________________________________________________________
Name_______________________________________________________________
Name_______________________________________________________________
Name______________________________________________________________
Agency Address________________________________________________________
City, State, Zip__________________________________________________________
Daytime Telephone No.__________________________________________________
Fax No. ______________________________________________________________

Duplicate this form as necessary. Complete and return no later than April 20, 2012, with your purchase order or purchase order number to (302) 225-4165. If you fax your registration, be sure to call our office at (302) 654-9091 to confirm its receipt.